FAQ's

Handling and Shipping:

We provide free shipping to the continental USA.   If you live outside this area you will be responsible for paying for shipping and handling.  Depending on the item and the weight of the item purchased the price will vary; however, we will always advise you of the cost prior to shipping.

Return policy:

If you are not completely satisfied with your purchase please contact me within 7 days and we can arrange either a return or a replacement.

Item Materials:

We at Artistic Creations by Debbie are artists (I should say I AM an artist... haha) and we use many different types of materials.  The materials we purchase from our suppliers are labeled hypo-allergenic/nickel free.   The metals are generally silver plated or alloy.  Other miscellaneous materials are dominoes (ceramic, plastic, wood, etc), various paints, up-cycled aluminum (think soda cans), and protective sprays (gloss varnish, matte varnish, UV protection, Diamond Glaze, etc) and on occasion resin. 

 

For watercolor paintings: Predominantly Arteza Watercolor paper (although other brands maybe used),  paintbrushes ranging in several sizes, and primarily Arteza Watercolors... although I do have some other brands on hand that I may use as well.

For acrylic: whatever I can get my hands on! 

Photography:  I have a Canon 7D, a Sony (to be honest, I am not sure of the model as it was a gift, and my handy dandy Apply I-phone.  I try not to do to much editing to the photos but when I do it is mainly to adjust saturation and/or contrast.  I primarily use Photoshop (on my computer) or Photo-Toaster (on my phone) to make these adjustments. 

Greeting cards:  Heavy card stock paper and depending on the style of card we use watercolor, alcohol ink, distressed ink, oxide ink, stamps and miscellaneous decorative items.

The above list is just an example of the materials used and is not a guarantee that any or all of the products listed will be used in the item you purchased (it varies from item to item).  We attempt to provide a full description of each item in our shop.

Accessibility Clause:

Artistic Creations by Debbie is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst Artistic Creations by Debbie strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly.

 

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact us at Artistic.creations.by.debbie.ca@gmail.com   Your feedback will help us make improvements.

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